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Definition: a Value Chain is a chain of activities that a firm operating in an industry performs in order to deliver a valuable product or service for the market. It is a business strategy approach by Michael Porter (1985) to analyze specific activities or business processes through which firms can create value and competitive advantage. |
More on process management: Business Process, Business Process Reengineering, Capability Maturity Model Integration, DMADV, DMAIC, more... |
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