Definition: a Primary Process is an operational process that constitutes the core business of a firm and is part of its primary value chain.
Also called: primary business process or operational process.
Typical operational processes are purchasing, manufacturing, marketing and sales.
PBPs are one of 3 main types of business processes, along with secondary processes and management processes.
More on process management: Business Process, Business Process Reengineering, Capability Maturity Model Integration, DMADV, DMAIC, more...
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