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Definition: Distinctive Capabilities is a business strategy concept by Kay ('93) according to which a successful company achieves a competitive advantage other firms can not replicate by establishing a unique, distinctive character in the relationships it has with its external environment / stakeholders or internally: with customers, suppliers, employees, investors, shareholders. There are 3 ways this can be achieved (3 distinctive capabilities): |
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More on business strategy: 3C's Model of Ohmae, Ansoff Matrix, Business Continuity Planning, Business Model, Business Model Canvas, more... |
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