logo share us

Rapid Problem Resolution


Definition: Rapid Problem Resolution is a problem solving method specifically designed to determine the root cause of IT problems.
RPR deals with failures, incorrect output and performance issues, and its particular strengths are in the diagnosis of ongoing & recurring grey problems. The method comprises:
- Core process
- Supporting techniques
The core process defines a step-by-step approach to problem diagnosis and has three phases:
1. Discover
2. Investigate
3. Fix
The supporting techniques detail how the objectives of the core-process steps are achieved, and cite examples using tools and techniques that are available in every business.


Learn more about Rapid Problem Resolution.

More on problem solving: Catch-22, E5 Approach, Evaporating Cloud, Heuristics, Hypothesis Testing, more on problem solving...

You may also like: Full-time MBA, Executive MBA, Executive Education, Online MBA.

MBA Brief offers concise, yet precise definitions of concepts, methods and models as taught in a study Master of Business Administration.

We like to keep things short, and provide links to learn more about your subject.

add us to your desktop

Add MBA Brief to your desktop / iPad


© 2024 MBA Brief - Last updated: 28-5-2024  -  Privacy   |   Terms