Definition: a Quality Circle is an employee participation approach of Japanese origin by ways of voluntary but formal participatory groups of employees, aimed at solving problems related to their own jobs. They are normally found in manufacturing environments.
A QC is a small group of employees doing similar or related work who meet regularly to identify, analyze, and solve product-quality and production problems and to improve general operations. The circle is a relatively autonomous unit (ideally about ten workers), usually led by a supervisor or a senior worker and organized as a work unit.
The term QC derives from Deming's PDCA Cycle.
More on quality control and management: 14 Points of Management, Configuration Management, Failure Mode and Effects Analysis, Quality Assurance, Quality by Design, more...
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