Hawthorne Effect


Definition: the Hawthorne Effect is an early indicator that any worker productivity or employee motivation model must factor in intangible attributes such as human behavior. The Hawthorne experiments were a series of studies on the productivity of workers, wherein various conditions were manipulated (pay, light levels, humidity, rest breaks, etc.). Surprisingly, each change resulted in a productivity rising, including eventually a return to the original conditions.
The Hawthorne studies mark the beginning of the human relations movement, which in turn led to the creation of the HRM discipline.



More on the hawthorne effect. More on performance management: Balanced Scorecard, Benchmarking, Management by Objectives, Performance Management.


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