Emotional Intelligence

Definition: Emotional Intelligence is the ability to identify, assess, and control the emotions of oneself, of others, and of groups.
Typical dimensions of EI are: knowing one's emotions, managing emotions, motivating oneself, recognizing emotions in others, handling relationships.

More on emotional intelligence.
More on personal skills: Active Listening, Assertiveness, Body Language, Cohen-Bradford Influence Model, Collaboration Rules, more...

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