Assertiveness

   

Definition: Assertiveness is the quality of being self-assured and confident without being aggressive. In the field of psychology and psychotherapy, it is a learnable skill and mode of communication.
It is a form of behavior characterized by a confident declaration or affirmation of a statement without need of proof; this affirms the person's rights or point of view without either aggressively threatening the rights of another (assuming a position of dominance) or submissively permitting another to ignore or deny one's rights or point of view.


   

   

More on assertiveness.
More on personal skills: Active Listening, Body Language, Cohen-Bradford Influence Model, Collaboration Rules, Cultural Intelligence, more...



   

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