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Definition: Standard Operating Procedures refers to instructions, normally written ones, that are intended to document how to perform a certain activity, process, etc. The key reasons why many companies or organization rely on SOPs is to help guarantee that consistency and a certain quality are maintained. SOPs can also be helpful when one wants to operationalize and communicate key corporate policies, government regulations and best practices. |
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More on process management: Business Process, Business Process Reengineering, Capability Maturity Model Integration, DMADV, DMAIC, more... |
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