Standard Operating Procedures

Definition: Standard Operating Procedures refers to instructions, normally written ones, that are intended to document how to perform a certain activity, process, etc. The key reasons why many companies or organization rely on SOPs is to help guarantee that consistency and a certain quality are maintained. SOPs can also be helpful when one wants to operationalize and communicate key corporate policies, government regulations and best practices.

More on standard operating procedures. More on process management: Business Process, Business Process Reengineering, Capability Maturity Model Integration, DMADV, DMAIC, more...