Nonviolent Communication


Definition: Nonviolent Communication is a communication and conflict resolution method developed by Marshall Rosenberg to communicate in a respectful, yet powerful way with other people, avoiding several traps in communication due to clashing ego's and/or making the other person feel he or she is been treated unfairly or disrespectfully.
The NVC method has 4 steps:
1. Observe and identify the situation without evaluating or judging
2. Identify the feeling inside of yourself
3. Identify your need or desire
4. Formulate a request
The background of NVC is each person is responsible for his own life, and one cannot force others to feel, think or act the way one wishes.



More on nonviolent communication. More on conflict resolution: Arbitration, Disagreeing, Mediation.


© 2020 MBA Brief - Last updated: 26-5-2020  -  Privacy   |   Terms