Definition: Centralization is the process of transferring and assigning decision-making authority to higher levels of an organizational hierarchy.
In a centralized organization, the decision-making has been moved to higher levels or tiers of the organization, such as a head office, or a corporate center.
Knowledge, information and ideas are concentrated at the top, and decisions are cascaded down the organization.
Is the opposite of decentralisation.


More on decision making: Chain of Command, Decentralization, Delegation, Employee Empowerment, Employee Participation, more...


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