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Definition: Centralization is the process of transferring and assigning decision-making authority to higher levels of an organizational hierarchy.
In a centralized organization, the decision-making has been moved to higher levels or tiers of the organization, such as a head office, or a corporate center.
Knowledge, information and ideas are concentrated at the top, and decisions are cascaded down the organization.
Is the opposite of decentralisation.


Learn more about Centralization

More on decision making: Chain of Command, Decentralization, Delegation, Employee Empowerment, Employee Participation, more...

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