Definition: Change Phases is a model by Kotter ('90) describing eight steps or stages or phases which must be undertaken in their exact sequence to avoid a range of typical severe change management problems:
1. Establish a sense of urgency
2. Create a coalition
3. Develop a clear vision
4. Share the vision
5. Empower people to clear obstacles
6. Secure short-term wins
7. Consolidate and keep moving
8. Anchor the change
Although there could be exceptions to this exact sequence, change managers are well advised to keep this model always at hand when changing part of an organization.
See also the 4D Model (AI) which takes another route.
© 2018 MBA Brief - Last updated: 16-1-2018 - Privacy | Terms